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Angel Express Shuttle

The California airport ground transportation company called Angel Express Shuttle which is located in San Leandro, California was recently rated by our editors and received a GroundCar Score rating of 0. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from California area airports and or other locations.

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Angel Express Shuttle
702 Fountainhead Dr
San Leandro, CA 94578
510-351-9842
www.angelexpressshuttle.com

Company Information

SERVICE AREA: San Francisco, Oakland

SERVICE TYPE: Shuttle, Limousine

RATINGS SUMMARY
GROUNDCAR SCORE 0 TOTAL REVIEWS: 2
CONSUMER RATING 2.1 Recommended 0%
Value 2.0 Ease of Reservation 1.5
Timeliness 2.0 Vehicle Appearance 3.0
Driver Attitude 2.0Driver Attire 3.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

Edit Info

Refer to our state regulatory page for additional information about agencies which may regulate Angel Express Shuttle.

GroundSnapshot ™
Angel Express Shuttle
www.angelexpressshuttle.com

Update Snapshot Co. Results State Results
GroundCar Score™ 0 33 Average
Registered Company Name Not Displayed 90% Displayed
Full Contact Info Not Displayed 45% Displayed
License Info Not Displayed 44% Displayed
Airport Transfer Rates Not Displayed 16% Displayed
Meter or Hourly Rates Not Displayed 17% Displayed
Cancellation Policy Not Displayed 12% Displayed
Fleet Pictures Not Displayed 50% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the California Public Utilities Commission (CPUC), and or the California Secretary of State.
  • The CPUC issues a (TCP) and or (PSC) permits and certificates to all authorized ground transportation companies who operate in the state of California and whom are under their direct supervision.
  • State Results are compiled from all California ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Angel Express Shuttle

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  • Title:

    Date of Service: 6/6/2009

    Type of Charter: Oakland International Airport (OAK)

    Service was fine but I had to call Angel Express Shuttle two times to get an email confirmation. Also, we were charged 2 times each for all 3 shuttle services! I was told by (name withheld) that the credits were posted "the night before" but that was two weeks ago and no credit has been issued. Now, Angel Express Shuttle webpage has been removed and their toll free phone number has been disconnected. What a scam!

    Comments posted on 7/13/2009 by reviewer: Not Displayed
    Overall Rating 2.7
    Recommended No
    Value 3
    Ease of Reservation1
    Timeliness3
    Vehicle Appearance3
    Driver Attitude3
    Driver Attire3

    Reviews may be edited for length and clarity

Consumer Review for Angel Express Shuttle

Dispute Review

  • Title: Shuttle Was A No Show, They Charged Me $70 Anyway

    Date of Service: 2/23/2009

    Type of Charter: Oakland International Airport (OAK)

    I booked this shuttle for 8:30am. Shuttle was a no show and Angel Express Shuttle did not answer when I tried to call 10 times to see where they were. I took a taxi after waiting for 15 minutes. Driver called me at 9:00am asking where I was and told me it was my fault that I didn't see her outside the hotel. They charged me the full $70 fare, even though both the hotel bellman and I could not find the shuttle outside the hotel. I contacted Angel Express Shuttle and they did not remove the charge from my card, so I had to dispute it.

    Comments posted on 2/28/2009 by reviewer: Not Displayed
    Overall Rating 1.3
    Recommended No
    Value 1
    Ease of Reservation2
    Timeliness1
    Vehicle AppearanceN/A
    Driver Attitude1
    Driver AttireN/A

    Reviews may be edited for length and clarity

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