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Lloyds Limo Service

The California airport ground transportation company called Lloyds Limo Service which is located in Simi Valley, California was recently rated by our editors and received a GroundCar Score rating of 15. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from California area airports and or other locations.

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Lloyds Limo Service
2030 Samson
Simi Valley, CA 93063
805-581-5742
www.lloydslimoandvanservice.com

Company Information

SERVICE AREA: Burbank

SERVICE TYPE: Limousine

RATINGS SUMMARY
GROUNDCAR SCORE 15 TOTAL REVIEWS: 1
CONSUMER RATING 3.2 Recommended 0%
Value 1.0 Ease of Reservation 3.0
Timeliness 5.0 Vehicle Appearance 1.0
Driver Attitude 5.0Driver Attire 4.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate Lloyds Limo Service.

GroundSnapshot ™
Lloyds Limo Service
www.lloydslimoandvanservice.com

Update Snapshot Co. Results State Results
GroundCar Score™ 15 33 Average
Registered Company Name Displayed 90% Displayed
Full Contact Info Not Displayed 45% Displayed
License Info Displayed 44% Displayed
Airport Transfer Rates Not Displayed 16% Displayed
Meter or Hourly Rates Not Displayed 17% Displayed
Cancellation Policy Not Displayed 12% Displayed
Fleet Pictures Not Displayed 50% Displayed

Company Name(s) displayed on www.lloydslimoandvanservice.com

  • Lloyd's Limousine and Van Shuttle Service
  • Lloyds Transportation
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the California Public Utilities Commission (CPUC), and or the California Secretary of State.
  • The CPUC issues a (TCP) and or (PSC) permits and certificates to all authorized ground transportation companies who operate in the state of California and whom are under their direct supervision.
  • State Results are compiled from all California ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Lloyds Limo Service

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  • Title: You Be The Judge

    Date of Service: 4/30/2011

    Type of Charter: Los Angeles International Airport (LAX)

    This company came to us with high reviews from a neighbor that used to use them for town car service to and from LAX Airport. We have used them once before without problems to pick up my Father-in-Law from LAX but this last time was HORRIBLE and their offer to resolve the complaint was ludicrous. This was a round trip reservation and to be fair in my review, the trip to the airport was without incident and would have been rated a 4-5. I should have known, however, that when they had me pay for the entire round trip, including tip, up front in cash/check we should have expected problems. When we got back to Los Angeles last evening after two weeks in Europe, they had a very poor quality KIA mini-van pick us up instead of a Lincoln Town Car which we paid for. The KIA mini-van had worn tires, dirty cloth interior, and "creaked" the entire 50 miles to our home. It was also a rolling advertisement with their logo splashed all over the door. The driver was very apologetic and stated that he agreed it was very poor of the car service to send this vehicle. When I called the car service to inquire why, she stated they had problems with "the" Town Car and she made a "judgement call" to send us the KIA. She only offered a $20.00 refund (we prepaid $279 for round trip and tip). I told her $20.00 was not sufficient and she said she would call the next day. She did call and stuck to her $20.00 and then became highly irritated when I said I would file a complaint (including the pictures I took of the vehicle) with the Better Business Bureau if she did make a better offer of resolution (I offered her $50 off my next Town Car service to LAX which I am traveling again on 5/18 as I thought this was a more reasonable offer then a cash refund). I will update this review when I see my $20.00 refund to advise if they honored their word. Long story short, NEVER pay this company up front and don't be surprised if they make "judgement calls" to send you a KIA instead of Lincoln Luxury.

    Comments posted on 5/15/2011 by reviewer: Tom Zimmerman
    Overall Rating 3.2
    Recommended No
    Value 1
    Ease of Reservation3
    Timeliness5
    Vehicle Appearance1
    Driver Attitude5
    Driver Attire4

    Reviews may be edited for length and clarity

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