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Serenity Limousine Service

The California airport ground transportation company called Serenity Limousine Service which is located in Santa Barbara, California was recently rated by our editors and received a GroundCar Score rating of 0. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from California area airports and or other locations.

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Serenity Limousine Service
7127 Hollister Ave Ste 25A-263
Santa Barbara, CA 93117

Company Information

SERVICE AREA: Los Angeles, Santa Barbara


CONSUMER RATING 1.7 Recommended 0%
Value 1.0 Ease of Reservation 1.0
Timeliness 1.0 Vehicle Appearance 3.0
Driver Attitude 1.0Driver Attire 3.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate Serenity Limousine Service.

Other websites owned by Serenity Limousine Service,,

GroundSnapshot ™
Serenity Limousine Service

Update Snapshot Co. Results State Results
GroundCar Score™ 0 33 Average
Registered Company Name Not Displayed 90% Displayed
Full Contact Info Not Displayed 44% Displayed
License Info Not Displayed 44% Displayed
Airport Transfer Rates Not Displayed 16% Displayed
Meter or Hourly Rates Not Displayed 17% Displayed
Cancellation Policy Not Displayed 12% Displayed
Fleet Pictures Not Displayed 50% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the California Public Utilities Commission (CPUC), and or the California Secretary of State.
  • The CPUC issues a (TCP) and or (PSC) permits and certificates to all authorized ground transportation companies who operate in the state of California and whom are under their direct supervision.
  • State Results are compiled from all California ground transportation companies who are listed on

Consumer Review for Serenity Limousine Service

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  • Title: The Most Horrible Experience Ever

    Date of Service: 4/17/2011

    Type of Charter: Special Occasion

    Please if you care even remotely for customer service and for not being ripped off DO NOT use this company! I would never use this company again. (by the way you could find it under the name of Hecker transportation, it's the same company) I am sorry I have to write a negative review but the company really deserves it! They double charged me in the amount of $720 dollars. We payed the driver in cash and I asked the company not to charge my card, but they did anyway. Months later, and numerous of calls they don't seem to take care of the issue. Very frustrating. And you could never ever reach accounting department. They are a ghost or non existing. Finally, 8 months later, I got a phone call from the company denying the double charges. The person on the phone, was insanely rude to me and threatened to sue me for 50K for writing a negative review on Yelp! Then, he hung up the phone on me! I am shocked and blown away! Please don't make the same mistake! Don't use this company! SB Sedans, Serenity Limousine, Hecker Transportation LLC or whoever you are (it seems like you have multiple names), SHAME on you!

    Comments posted on 1/16/2012 by reviewer: Nadia RP
    Overall Rating 1.7
    Recommended No
    Value 1
    Ease of Reservation1
    Vehicle Appearance3
    Driver Attitude1
    Driver Attire3

    Reviews may be edited for length and clarity

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