Supershuttle
The California airport ground transportation company called Supershuttle which is located in Torrance, California was recently rated by our editors and received a GroundCar Score rating of 80. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from California area airports and or other locations.
Submit a Customer Review | License Status
531 Van Ness Ave
Torrance, CA 90501
800-258-3826
www.supershuttle.com
Company Information
SERVICE AREA: Los Angeles, San Francisco, San Diego, Oakland, San Jose, Sacramento, Orange County, Ontario, Burbank, Long Beach
SERVICE TYPE: Shuttle
1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great
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Refer to our state regulatory page for additional information about agencies which may regulate Supershuttle.
GroundNews™ on Supershuttle
- 7/27/2010 The Los Angeles City Council approves airport shuttle contract with California Super Shuttle amid economic boycott with the state of Arizona. Blue Van Joint Venture is the company that holds the contract with LAX Airport which operates the Super Shuttle vans. Blue Van will pay LAX Airport $1.3 million for the right to provide airport shuttle service from the Los Angeles Airport.
- 6/23/2010 The Bob Hope Airport in Burbank, California contracted with Super Shuttle to provide free airport shuttle service to and from the BUR Airport from the downtown Metrolink Burbank train station.
GroundSnapshot ™
Supershuttle
www.supershuttle.com
| Update Snapshot | Co. Results | State Results |
| GroundCar Score™ | 80 | 33 Average |
| Registered Company Name | Displayed | 90% Displayed |
| Full Contact Info | Displayed | 45% Displayed |
| License Info | Not Displayed | 43% Displayed |
| Airport Transfer Rates | Displayed | 18% Displayed |
| Meter or Hourly Rates | Not Displayed | 19% Displayed |
| Cancellation Policy | Displayed | 13% Displayed |
| Fleet Pictures | Displayed | 51% Displayed |
- The Registered Company Name is the name which is registered with the California Public Utilities Commission (CPUC), and or the California Secretary of State.
- The CPUC issues a (TCP) and or (PSC) permits and certificates to all authorized ground transportation companies who operate in the state of California and whom are under their direct supervision.
- State Results are compiled from all California ground transportation companies who are listed on www.TransportationReviews.com.
Consumer Review for Supershuttle
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Title: Stranded Elderly Women at Long Beach Airport
Date of Service: 5/20/2012
Type of Charter: Long Beach Airport (LGB)
The worst experience! My mom is an elderly women and depends on rides to and from the airport. This is the second time that my elderly mom was left stranded by Supershuttle at Long Beach Airport with 6 other passengers. They never called or offer to arrange other transportation to get my mother home. Finally at 11pm a sympathetic female taxi driver decided to help drive my mother home. DONT USE SUPER SHUTTLE for a loved one!
Comments posted on 5/21/2012 by reviewer: Not Displayed Overall Rating 1.0 Recommended No Value 1 Ease of Reservation N/A Timeliness 1 Vehicle Appearance N/A Driver Attitude N/A Driver Attire N/A Reviews may be edited for length and clarity
Consumer Review for Supershuttle
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Title: They Called 28 Minutes Before Pickup and Cancelled
Date of Service: 7/29/2011
Type of Charter: Sacramento International Airport (SMF)
Had confirmed reservations 3 days prior to pickup. Received email confirmations from supershuttle and even renegotiated pick up times. Received phone call confirmation night before to say they would be there and confirmed time. At 4:30 AM they called to say they did not have a van and would not pick us up. This was 28 minutes prior to scheduled pick up and no offer was made to call cab or anything else. We had to drive our own car 50 miles each way and pay for parking so we wouldn't miss our flight. WE DO NOT RECOMMEND SUPERSHUTTLE!
Comments posted on 8/16/2011 by reviewer: Not Displayed Overall Rating 1.7 Recommended No Value 1 Ease of Reservation 3 Timeliness 1 Vehicle Appearance N/A Driver Attitude N/A Driver Attire N/A Reviews may be edited for length and clarity
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