Airport Ground Transportation - Ratings and Reviews of Taxi, Shuttle, Limousine & Charter-Bus Companies

Latin Express LLC

The Florida ground transportation company named Latin Express LLC has 1 Review(s) on the Transportation Reviews website. If you are a previous customer of Latin Express LLC, please share your rating and feedback with other airport travelers seeking Florida ground transportation!

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Latin Express LLC
7016 Delora Drive
Orlando, FL 32819
407-466-0433
www.transportationorlandomiami.com

Company Information

SERVICE AREA: Orlando, Miami, Tampa

SERVICE TYPE: Limousine

RATINGS SUMMARY
GROUNDCAR SCORE 30 TOTAL REVIEWS: 1
CONSUMER RATING 2.3 Recommended 0%
Value 3.0 Ease of Reservation 3.0
Timeliness 2.0 Vehicle Appearance 2.0
Driver Attitude 2.0Driver Attire 2.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate Latin Express LLC.

GroundSnapshot ™
Latin Express LLC
www.transportationorlandomiami.com

Update Snapshot Co. Results State Results
GroundCar Score™ 30 33 Average
Registered Company Name Displayed 96% Displayed
Full Contact Info Not Displayed 47% Displayed
License Info Not Displayed 6% Displayed
Airport Transfer Rates Displayed 31% Displayed
Meter or Hourly Rates Not Displayed 18% Displayed
Cancellation Policy Not Displayed 16% Displayed
Fleet Pictures Displayed 74% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Florida Dept of State Division of Corporations, and or the Public Transportation Commission.
  • The Public Transportation Commission assigns a permit number to all authorized ground transportation companies who operate in the state of Florida and whom are under their direct supervision.
  • State Results are compiled from all Florida ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Latin Express LLC

Dispute Review

  • Title: Horrible Service

    Date of Service: 1/4/2011

    Type of Charter: Miami International Airport (MIA)

    when I booked the reservation for my family to travel with Latin Express, I clearly stated (in the call and confirmation e-mails) that they had a flight to Brazil at 10PM (which was noted in the observation box of the reservation "the flight is at 10PM - SEJ. VUELO A LAS 10 PM"). However, they were picked up in orlando at 3PM and only arrived in Miami at 11PM. How could the customer assume that a trip that usually takes 4 hours and 30 minutes would last for 8 hours without any unforeseen circumstances? If I knew by any chance that the service I was hiring wouldn't be delivered I would have chosen another provider. The company never told me my family wouldn't be there before 10PM, it certainly wasn't mentioned in the various calls and emails I sent to confirm the service. My father will miss his chemotherapy session tomorrow because of their service misconduct and I wish they were honest with me, because money wasn't the problem. I hope they don't do this again to any other customer.

    Comments posted on 1/5/2011 by reviewer: Debora De Souza Correa Talutto
    Overall Rating 2.3
    Recommended No
    Value 3
    Ease of Reservation3
    Timeliness2
    Vehicle Appearance2
    Driver Attitude2
    Driver Attire2

    Reviews may be edited for length and clarity

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