How to check the Legal Status of a Georgia Ground Transportation Company
The Georgia Department of Public Safety
(GDPS) is responsible for the regulation of limousine, shuttle and charter-bus operators.
Before you book transportation, view the GDPS website list of licensed limousine carriers and or the list of licensed charter-bus carriers to make sure the operator is legally licensed to operate within the state of Georgia.
The Georgia Department of Public Safety also provides a DPS Reliability Report which provides an objective rating of companies. This rating is based on frequency, time to resolve customer complaints, responsiveness to DPS inquiries, and on the number of records on file regarding non-compliance to the DPS commissioner rules. Contact the Georgia Department of Public Safety directly at 404-463-3880 or 404-463-7741 for additional information or to file an official ground transportation complaint.
Taxi companies operating within the state of Georgia are regulated by one or more cities and counties.
Atlanta: The Division of Taxicabs and Vehicle for Hire is a division of the Atlanta Police Department and is responsible for regulating taxi companies who operate within the metro Atlanta area. Please contact the Division of Taxicabs and Vehicle for Hire directly at 404-658-7600 for general inquiries or to file a formal complaint.
Savannah: The Mobility & Parking Services Department is responsible for regulating taxi companies who operate within the city of Savannah, Georgia. Please contact the Mobility & Parking Services Department directly at 912-651-6468 for general inquiries or to file a formal complaint.