The Internet's Most Trusted Airport Ground Transportation Resource™ | Find the Best Taxi, Shuttle, Limousine & Bus Companies

Go Airport Express

The Illinois airport ground transportation company called Go Airport Express which is located in Chicago, Illinois was recently rated by our editors and received a GroundCar Score rating of 60. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Illinois area airports and or other locations.

Submit a Customer Review | Reviews Around The Web

Go Airport Express
1200 West 35th St
Chicago, IL 60609

Company Information


SERVICE TYPE: Shuttle, Limousine

CONSUMER RATING 2.7 Recommended 0%
Value 3.0 Ease of Reservation 3.0
Timeliness 2.0 Vehicle Appearance 4.0
Driver Attitude 1.0Driver Attire 3.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

Edit Info

Refer to our state regulatory page for additional information about agencies which may regulate Go Airport Express.

Other websites owned by Go Airport Express

GroundSnapshot ™
Go Airport Express

Update Snapshot Co. Results State Results
GroundCar Score™ 60 33 Average
Registered Company Name Displayed 97% Displayed
Full Contact Info Displayed 53% Displayed
License Info Not Displayed 1% Displayed
Airport Transfer Rates Displayed 26% Displayed
Meter or Hourly Rates Not Displayed 18% Displayed
Cancellation Policy Not Displayed 20% Displayed
Fleet Pictures Displayed 72% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Office of the Secretary of State for the State of Illinois.
  • State Results are compiled from all Illinois ground transportation companies who are listed on

Consumer Review for Go Airport Express

Dispute Review

  • Title: Lousy Customer Service

    Date of Service: 9/17/2013

    Type of Charter: O'Hare Intl Airport (ORD)

    When we reached my destination we realized I had the wrong luggage. The driver acted as though it wasn't his problem and refused to take me back to the airport to try to rectify the problem. It took about 2 hours to get another shuttle to pick me up and then the driver said he wouldn't take me back to the hotel after I retrieved the correct bag. It then took another 30-40 minutes to convince the company that they should return us to the hotel. We had round trip tickets and on the day we were to be picked up to go to the airport the driver was late; luckily we had decided to get to the airport earlier than needed. The drivers were rude and the customer service was even worse. I think the next time I fly into O'Hare I'll take the public transportation system.

    Comments posted on 10/8/2013 by reviewer: Not Displayed
    Overall Rating 2.7
    Recommended No
    Value 3
    Ease of Reservation3
    Vehicle Appearance4
    Driver Attitude1
    Driver Attire3

    Reviews may be edited for length and clarity

Reviews Around The Web

- Top of Page -

Disclaimer: The reviews posted on the site are written by travelers who claim to be a customer of an airport ground transportation company. Customer ratings, feedback, comments, testimonials and opinions contained within displayed reviews, do not represent the views of (the site) which is owned by Smart Ride Media™. Companies and Visitors are responsible for policing all written reviews and to notify the site about any potential false rating & review which may violate the site guidelines. The GroundCar Score™ is an objective score that is based on the site interpretation of transparency. The site does not guarantee accuracy of displayed data nor endorse or recommend any companies. All users of the site should consider all factors and sources including evidence of an operating permit(s) and liability insurance before contracting with any ground transportation companies.