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Supershuttle

The Missouri airport ground transportation company called Supershuttle which is located in Kansas City, Missouri was recently rated by our editors and received a GroundCar Score rating of 80. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Missouri area airports and or other locations.

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Supershuttle
1300 Lydia Ave
Kansas City, MO 64106
800-258-3826
www.supershuttle.com

Company Information

SERVICE AREA: Western state, Kansas City

SERVICE TYPE: Shuttle

RATINGS SUMMARY
GROUNDCAR SCORE 80 TOTAL REVIEWS: 1
CONSUMER RATING 3.2 Recommended 100%
Value 5.0 Ease of Reservation 5.0
Timeliness 4.0 Vehicle Appearance 2.0
Driver Attitude 1.0Driver Attire 2.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

Edit Info

Refer to our state regulatory page for additional information about agencies which may regulate Supershuttle.

GroundSnapshot ™
Supershuttle
www.supershuttle.com

Update Snapshot Co. Results State Results
GroundCar Score™ 80 40 Average
Registered Company Name Displayed 95% Displayed
Full Contact Info Displayed 65% Displayed
License Info Not Displayed 5% Displayed
Airport Transfer Rates Displayed 9% Displayed
Meter or Hourly Rates Not Displayed 26% Displayed
Cancellation Policy Displayed 19% Displayed
Fleet Pictures Displayed 89% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Motor Carrier Services Division (MCS) within the Missouri Department of Transportation (MoDOT) and or the Missouri Secretary of State.
  • The Motor Carrier Services Division (MCS) regulates all authorized ground transportation companies who operate within the state of Missouri and whom are under their direct supervision.
  • State Results are compiled from all Missouri ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Supershuttle

Dispute Review

  • Title: Not The Best

    Date of Service: 9/8/2011

    Type of Charter: Kansas City International (MCI)

    System to get the shuttle is too cumbersome. After already having a reservation, you have to log onto a computer and get a 'boarding pass'. Then you have to call. Then you have to go outside to wait even though it tells you to wait in the lobby. Older people had a lot of trouble with it. The drivers were apathetic at best. The SuperShuttle van did not have working seatbelts for everyone. The driver drove a bit recklessly.

    Comments posted on 9/12/2011 by reviewer: Not Displayed
    Overall Rating 3.2
    Recommended Yes
    Value 5
    Ease of Reservation5
    Timeliness4
    Vehicle Appearance2
    Driver Attitude1
    Driver Attire2

    Reviews may be edited for length and clarity

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