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Consumer Review for Kings Shuttle & Limousine Inc

  • Title: Driver Didn't Show

    Date of Service: 4/10/2011

    Type of Charter: Boston Logan Intl (BOS)

    Driver never showed to pick up my wife on a Sun night at 11:05pm. Tried calling two different numbers repeatedly but go no answer. I traveled here two days earlier and my employer set up a reservation for Kings Shuttle. So when we decided my wife would follow me two days later, I just made a reservation with them also. So, I actually got a ride from these clowns on Friday night. Van was late and not parked at the spot for "shared vans". I called and also got no answer. Driver called me back a few minutes later and directed me to where he was parked. I get in the mini van and it is a total bucket of rattling bolts. Driver says we'll leave in "just two minutes". 18 mins later and as driver is seen nearly the entire time on his cell phone, another passenger arrives and we are on the way. I would NEVER use this company again and would advise you to avoid them also. Their site makes it look like a larger and legitimate operation, but my sense is that they are really just two or three clowns with a nice website and a few pics of equipment they don't actually have in their "fleet".

    Comments posted on 4/10/2011 by reviewer: Jeff Brown
    Overall Rating 1.0
    Recommended No
    Value 1
    Ease of ReservationN/A
    Timeliness1
    Vehicle AppearanceN/A
    Driver AttitudeN/A
    Driver AttireN/A

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