DISPUTE A REVIEW
Consumer Review for SuperShuttle
Title: Cheap But That's ItDate of Service: 10/9/2010
Type of Charter: Dallas/Fort Worth Intl Airport (DFW)
Cleared DFW Airport formalities just after 5pm and almost at once boarded an empty Super Shuttle van. Driver promised to be out of airport within 25 minutes. He then spent an absolute age cruising around the airport to fill his van and we arrived downtown around 6:50pm. Worst shuttle experience ever encountered. Was much quicker on return trip 2 days later, but this time driver managed to pick up a lady bound for Dallas Lovefield Airport in error, and we had a wonderful time with her being just a tad annoyed with the driver. The driver spent a lot of time looking at/playing with his mobile pager and I am amazed we didn't hit anything. So in summary it's cheap and that's the only reason I recommend it.
Comments posted on 10/12/2010 by reviewer: Anonymous Overall Rating 2.4 Recommended Yes Value 3 Ease of Reservation N/A Timeliness 1 Vehicle Appearance 4 Driver Attitude 2 Driver Attire 2
Response may be edited for length and clarity.