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Consumer Review for SuperShuttle

  • Title: The Worst Shuttle Service Ever

    Date of Service: 2/9/2011

    Type of Charter: Dallas Love Field (DAL)

    The driver from Dallas Love Field (shuttle No. 771) was very rude to my parents who were visiting Dallas for the umpteenth time. In the cold, dreary weather of Dallas, he tells them to wait in the cold instead of the car or inside while he calls to confirm their reservation. Very inconsiderate! He then attempted to drop them at the wrong address and when informed by my dad that the address was incorrect, he didn't hold back his rude remarks, insisting that they don't know where they are going, like he knew! Please if you have another choice of transport from Dallas Love Field, DON'T USE SUPER SHUTTLE! unless, you don't mind being treated like a third class citizen!

    Comments posted on 2/9/2011 by reviewer: Anonymous
    Overall Rating 2.7
    Recommended No
    Value 3
    Ease of Reservation3
    Timeliness3
    Vehicle Appearance3
    Driver Attitude1
    Driver Attire3

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