DISPUTE A REVIEW
Consumer Review for SuperShuttle
Title: The Worst Shuttle Service EverDate of Service: 2/9/2011
Type of Charter: Dallas Love Field (DAL)
The driver from Dallas Love Field (shuttle No. 771) was very rude to my parents who were visiting Dallas for the umpteenth time. In the cold, dreary weather of Dallas, he tells them to wait in the cold instead of the car or inside while he calls to confirm their reservation. Very inconsiderate! He then attempted to drop them at the wrong address and when informed by my dad that the address was incorrect, he didn't hold back his rude remarks, insisting that they don't know where they are going, like he knew! Please if you have another choice of transport from Dallas Love Field, DON'T USE SUPER SHUTTLE! unless, you don't mind being treated like a third class citizen!
Comments posted on 2/9/2011 by reviewer: Anonymous Overall Rating 2.7 Recommended No Value 3 Ease of Reservation 3 Timeliness 3 Vehicle Appearance 3 Driver Attitude 1 Driver Attire 3
Response may be edited for length and clarity.