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Lake Oswego Airporter LLC

The Oregon airport ground transportation company called Lake Oswego Airporter LLC which is located in Portland, Oregon was recently rated by our editors and received a GroundCar Score rating of 40. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Oregon area airports and or other locations.

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Lake Oswego Airporter LLC
10910 NE Sacremento
Portland, OR 97220
503-639-1332
www.lakeoswegoairporter.com

Company Information

SERVICE AREA: Northwest state, Portland

SERVICE TYPE: Shuttle

RATINGS SUMMARY
GROUNDCAR SCORE 40 TOTAL REVIEWS: 3
CONSUMER RATING 2.2 Recommended 0%
Value 2.7 Ease of Reservation 1.5
Timeliness 2.3 Vehicle Appearance 3.0
Driver Attitude 2.0Driver Attire 1.5

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

Edit Info

Refer to our state regulatory page for additional information about agencies which may regulate Lake Oswego Airporter LLC.

GroundSnapshot ™
Lake Oswego Airporter LLC
www.lakeoswegoairporter.com

Update Snapshot Co. Results State Results
GroundCar Score™ 40 30 Average
Registered Company Name Displayed 97% Displayed
Full Contact Info Not Displayed 41% Displayed
License Info Not Displayed 1% Displayed
Airport Transfer Rates Displayed 19% Displayed
Meter or Hourly Rates Not Displayed 16% Displayed
Cancellation Policy Not Displayed 13% Displayed
Fleet Pictures Displayed 73% Displayed
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Motor Carrier Transportation Division (MCTD) within the Oregon Department of Transportation (ODOT) and or the Oregon Secretary of State.
  • The Motor Carrier Transportation Division (MCTD) regulates all authorized ground transportation companies who operate within the state of Oregon and whom are under their direct supervision.
  • State Results are compiled from all Oregon ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Lake Oswego Airporter LLC

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  • Title: Rude Owner

    Date of Service: 10/25/2013

    Type of Charter: Portland Intl Airport (PDX)

    I've used this company for about 5 years. I've only stayed with them because the drivers are so very helpful and courteous. I never worried about them showing up on time. That being said, the comments you read in the reviews of this company are completely true. You will see there are NO problems at all with the drivers - it's the owner who is amazingly rude. I honestly don't know how the man stays in business. He took no responsibility for recording the wrong pick up date at the airport. When I finally reached him by telephone he informed me I was lucky because he usually sends a bill in the mail when someone stands him up but he didn't do that for me. Hmmm. Wonder why he didn't send a bill? He rudely told me he was busy and hung up on me. Wow. That was all I could muster after that call. Do yourself a favor. Call your neighbor for a ride - don't put yourself through this.

    Comments posted on 10/27/2013 by reviewer: Jl Friedman
    Overall Rating 2.0
    Recommended No
    Value 3
    Ease of ReservationN/A
    Timeliness1
    Vehicle AppearanceN/A
    Driver AttitudeN/A
    Driver AttireN/A

    Reviews may be edited for length and clarity

Consumer Review for Lake Oswego Airporter LLC

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  • Title: Rude Customer Service

    Date of Service: 4/4/2013

    Type of Charter: Portland Intl Airport (PDX)

    I've used this shuttle service before, and they're overpriced but OK. Never bothered to compare with other vendors, but I will never use this company again. The OWNER was horribly rude to me when I called to request service. He had some miscommunication w/ my assistant who is new to the job, and ended up hanging up on her. I called and explained the questions he had concerning a gated complex entry. He and his crew had specifically been there before. Once it was established that he was clearly wrong, he said my assistant was not prepared to give him the correct information-- and as far as he was concerned I could "USE SOMEONE ELSE". I was shocked as he HUNG UP ON ME. What a terrible attitude. Rude, condescending, arrogant. I would RATHER WALK to the airport than call this company again. NEVER USE LO AIRPORTER!!!

    Comments posted on 4/4/2013 by reviewer: Not Displayed
    Overall Rating 2.2
    Recommended No
    Value 2
    Ease of Reservation1
    Timeliness3
    Vehicle Appearance3
    Driver Attitude3
    Driver Attire1

    Reviews may be edited for length and clarity

Consumer Review for Lake Oswego Airporter LLC

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  • Title: Unprofessional Behavior

    Date of Service: 1/1/2013

    Type of Charter: Portland Intl Airport (PDX)

    Made reservation in advance to pick-up from the airport. Driver didnít show up on time and asked me to wait while another passenger from other flight shows up. Who will wait 30 minutes after 8 hours flight? What's the point of making reservation if you have to wait 30 minutes on the airport. Driver didnt apologize and complained to his owner who was very rude and unprofessional.

    Comments posted on 3/5/2013 by reviewer: Not Displayed
    Overall Rating 2.3
    Recommended No
    Value 3
    Ease of Reservation2
    Timeliness3
    Vehicle Appearance3
    Driver Attitude1
    Driver Attire2

    Reviews may be edited for length and clarity

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