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Tropiano Airport Shuttle Inc

The Pennsylvania airport ground transportation company called Tropiano Airport Shuttle Inc which is located in North Wales, Pennsylvania was recently rated by our editors and received a GroundCar Score rating of 0. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Pennsylvania area airports and or other locations.

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Tropiano Airport Shuttle Inc
1256 Welsh Rd
North Wales, PA 19454
215-616-5370
www.tropianotransportation.com

Company Information

SERVICE AREA: Philadelphia

SERVICE TYPE: Shuttle, Charter Bus

RATINGS SUMMARY
GROUNDCAR SCORE 0 TOTAL REVIEWS: 2
CONSUMER RATING 3.9 Recommended 50%
Value 4.0 Ease of Reservation 3.0
Timeliness 3.0 Vehicle Appearance 4.0
Driver Attitude 5.0Driver Attire 4.5

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate Tropiano Airport Shuttle Inc.

GroundSnapshot ™
Tropiano Airport Shuttle Inc
www.tropianotransportation.com

Update Snapshot Co. Results State Results
GroundCar Score™ 0 37 Average
Registered Company Name Not Displayed 99% Displayed
Full Contact Info Not Displayed 69% Displayed
License Info Not Displayed 22% Displayed
Airport Transfer Rates Not Displayed 10% Displayed
Meter or Hourly Rates Not Displayed 13% Displayed
Cancellation Policy Not Displayed 11% Displayed
Fleet Pictures Not Displayed 83% Displayed

Company Name(s) displayed on www.tropianotransportation.com

  • Tropiano Transportation
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Pennsylvania Public Utility Commission (PUC), Philadelphia Parking Authority (PPA) and or the Pennsylvania Department of State.
  • The PUC regulates all authorized ground transportation companies who operate withiin the state of Pennsylvania and whom are under their direct supervision.
  • State Results are compiled from all Pennsylvania ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Tropiano Airport Shuttle Inc

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  • Title: Thank You Tropiano & Terry

    Date of Service: 6/15/2013

    Type of Charter: Philadelphia Intl Airport (PHL)

    Needed transportation for numerous people from the Jenkintown area to Media. Unfortunately, it was the weekend of the U.S.Open and the selection was limited. Booked with a lovely lady, Laurie (?) who reserved a yellow school bus but it was clean, it was cool and we couldn't have asked for a better driver! That type of bus is noisy but for about $18.75 per head; you couldn't beat it. We thank Terry and Tropiano for making our Surprise Birthday Party ride a great trip!

    Comments posted on 6/20/2013 by reviewer: GinaB
    Overall Rating 5.0
    Recommended Yes
    Value 5
    Ease of Reservation5
    Timeliness5
    Vehicle Appearance5
    Driver Attitude5
    Driver Attire5

    Reviews may be edited for length and clarity

Consumer Review for Tropiano Airport Shuttle Inc

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  • Title: Late and Rude

    Date of Service: 12/4/2011

    Type of Charter: Philadelphia Intl Airport (PHL)

    I had been using this service since 1986. They used to be very professional and courteous, but alas, within the last few years service has seriously gone to the dogs. The drivers are pretty nice, but the front line people who take reservations and dispatch seem to be burned out or hate their jobs, because they are absolutely horrendous with the customers. I travel to Philadelphia a few times a year, and this time I made a reservation to be picked up at the airport. When I called the dispatch, I was told it would be 20-30 minutes. When it turned into an hour, and I was obviously annoyed, I called and would be put on hold by the dispatcher and made to wait several times for more than 5 minutes, would have to call over and over just to be "ignored". The guy, who I found out is named Harold, told me if I wanted faster service I should have hired a private car and that I shouldn't complain, since people without reservations typically wait 2-3 hours. What??? I wouldn't brag about that!!! To make things worse, when I called Nick, the owner the next day to give him feedback, rather than apologizing and thanking me for the info, he gets all hostile, saying everyone loves Harold, (so what's my problem, right?) and that he has a stressful job. And when I ask him if he has considered changing his process so the dispatcher is not the one answering the customer, he gets all "This is my successful business, who are you to tell me how to run things" and I wound up hanging up because he was absolutely ridiculous. What ever happened to common courtesy and a sense of service excellence? I guess he has customers aplenty, doesn't need the ones who have been patrons for over two decades and who care enough to try to give him insight like me. Never again.

    Comments posted on 12/19/2011 by reviewer: Maria G.
    Overall Rating 2.8
    Recommended No
    Value 3
    Ease of Reservation1
    Timeliness1
    Vehicle Appearance3
    Driver Attitude5
    Driver Attire4

    Reviews may be edited for length and clarity

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