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Legal Status of Texas Ground Transportation Company

Before you contract with a Texas Ground Transportation Company:
The Texas Department of Transportation (TxDOT) is responsible for regulating private passenger carriers including limousine, shuttle and charter-bus companies.

The Texas Department of Transportation (TxDOT) website also provides a list of authorized ground transportation companies which are legally licensed to provide passenger ground transportation within the state of Texas.

Contact the Motor Carrier Division of the Texas Department of Transportation (TxDOT) directly at 800-299-1700 for additional assistance or to file an official ground transportation complaint.

Taxi companies operating within the state of Texas are regulated by one or more Cities and Counties.

Dallas: The Public Works and Transportation division of the city of Dallas is responsible for regulating taxi companies including shuttles, limousines and buses. Please contact Transportation Regulation at 214-670-3161 for additional assistance, or to file an official ground transportation complaint.

Fort Worth: The Ground Transportation Office of the city of Fort Worth is responsible for regulating taxi companies including shuttles, limousines and buses. Please contact the Ground Transportation Office at 817-392-6987 for additional assistance, or to file an official ground transportation complaint.


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