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J & J Charter Bus Service

The Texas airport ground transportation company called J & J Charter Bus Service which is located in Crosby, Texas was recently rated by our editors and received a GroundCar Score rating of 20. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Texas area airports and or other locations.

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J & J Charter Bus Service
12029 Crosby-Lynchburg
Crosby, TX 77532
281-328-6036
www.jjcharters.com

Company Information

SERVICE AREA: Southern state, Houston/North, Houston/South

SERVICE TYPE: Charter Bus

RATINGS SUMMARY
GROUNDCAR SCORE 20 TOTAL REVIEWS: 3
CONSUMER RATING 1.9 Recommended 0%
Value 1.0 Ease of Reservation 4.0
Timeliness 1.3 Vehicle Appearance 2.0
Driver Attitude 2.0Driver Attire 3.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate J & J Charter Bus Service.

GroundSnapshot ™
J & J Charter Bus Service
www.jjcharters.com

Update Snapshot Co. Results State Results
GroundCar Score™ 20 35 Average
Registered Company Name Displayed 97% Displayed
Full Contact Info Not Displayed 67% Displayed
License Info Not Displayed 4% Displayed
Airport Transfer Rates Not Displayed 12% Displayed
Meter or Hourly Rates Not Displayed 17% Displayed
Cancellation Policy Not Displayed 10% Displayed
Fleet Pictures Displayed 74% Displayed

Company Name(s) displayed on www.jjcharters.com

  • J&J Charters
  • J & J Charters
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Texas Department of Transportation and or the Texas Secretary of State.
  • The Texas Department of Transportation (TxDOT) regulates all authorized ground transportation companies who operate within the state of Texas and whom are under their direct supervision.
  • State Results are compiled from all Texas ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for J & J Charter Bus Service

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  • Title: Horrible Again

    Date of Service: 6/1/2012

    Type of Charter: Special Occasion

    Bus did not pass inspection at weigh station! The company obviously knew this - students left on roadside for 4 hours waiting for another bus - then a week later no return transportation showed to pick us up! Why are they still in business? My child has been instructed to NEVER board a bus with that name on the side!

    Comments posted on 9/2/2012 by reviewer: Not Displayed
    Overall Rating 2.5
    Recommended No
    Value 1
    Ease of Reservation4
    Timeliness1
    Vehicle Appearance3
    Driver Attitude3
    Driver Attire3

    Reviews may be edited for length and clarity

Consumer Review for J & J Charter Bus Service

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  • Title: Poor Service, Rude Driver

    Date of Service: 11/5/2011

    Type of Charter: Special Occasion

    On a band trip, our driver turned on the heat running the temp up near 100. Our students were getting sick but the driver would not stop to switch to A/C. Then while our students returned from performing she yelled at our kids about going through her things. They could not have done that as they were all performing. Someone went through our personal belonging scattering them and breaking reeds. When asked our driver replied, "That's what you get for going through my things.". She yelled at us many times, got lost and would not stay with the other buses. She stopped the bus saying it was broken down and had us sitting in a dark parking lot for over 30 minutes and then magically put a new one on without getting her hands dirty. With 2 adults on the bus with teenagers neither one felt like we could go watch this driver. She refused to leave the bus running while the kids had to wait for performance time running the temperature back up to ridiculous levels. On the 3.5 hour drive home she stopped twice during the night without our other buses causing us to be 30 later arriving than the rest of our group. When we finally arrived she got mad and repeatedly blew the horn in the school neighborhood at 4:00 in the morning because she could not get the bus where she wanted to put it. In her anger she refused to park where we asked her to and parked in the middle of a busy street leaving teenagers to unload the luggage in a completely dangerous place while she screamed at us. This women should be fired AND the tour company should refund part of our payment.

    Comments posted on 11/6/2011 by reviewer: Not Displayed
    Overall Rating 1.6
    Recommended No
    Value 1
    Ease of ReservationN/A
    Timeliness2
    Vehicle Appearance1
    Driver Attitude1
    Driver Attire3

    Reviews may be edited for length and clarity

Consumer Review for J & J Charter Bus Service

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  • Title: 3 Buses Broke Down To And From Daytona Florida

    Date of Service: 4/4/2011

    Type of Charter: Other TX Airport / Location

    Bus lost all lug nuts except one on one rim in Louisiana in route to Daytona with SFA cheer teams and Dance Teams. On the way back bus driver went an hour north the wrong way. Then storage compartment flew open throwing luggage and National Championship trophy from the bus. Then a third bus broke down causing team and broken trophy to crowd on to the other 2 buses. Then a third bus broke down with antifreeze & hose leak causing bus to overheat. Obviously J&J Buses are not meant to be on the highway. Not Happy Parents. Teams still not home yet still waiting on side of road.

    Comments posted on 4/10/2011 by reviewer: Kyle & Gloria Wade
    Overall Rating 1.0
    Recommended No
    Value 1
    Ease of ReservationN/A
    Timeliness1
    Vehicle AppearanceN/A
    Driver AttitudeN/A
    Driver AttireN/A

    Reviews may be edited for length and clarity

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