Legal Status of Washington Ground Transportation Company
The Department of Licensing
(DOL) is responsible for the regulation of Washington
ground transportation companies including taxi and limousine companies. The DOL offers
an online configurator
which enables travelers to verify the permit status of a company.
Companies with an inactive permit may operate vehicles which are unsafe, not insured and operated by unlicensed drivers.
The Washington Utilities and Transportation Commission (WUTC) is responsible for regulating shuttle and charter-bus companies.
Seattle: The Consumer Affairs department is responsible for regulating Seattle taxi companies. Call 206-296-8294 for additional assistance or to file an official complaint.
The majority of the companies listed with in our Washington ground transportation directory also include a direct link to the company's "Business Review" page of the Better Business Bureau.® Refer to the "customer complaints summary" section to view the number of complaints filed with in the last 36 months.
The average number of complaints closed with in the last 36 months was 0.3 complaints per company for Seattle limousine companies.
Up to 1 in 5 Washington ground transportation companies advertise online with an inactive permit. read more.