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Legal Status of Washington Ground Transportation Company

The Department of Licensing (DOL) is responsible for the regulation of Washington ground transportation companies including taxi and limousine companies. The DOL offers an online configurator which enables travelers to verify the permit status of a company.

Companies with an inactive permit may operate vehicles which are unsafe, not insured and operated by unlicensed drivers.

The Washington Utilities and Transportation Commission (WUTC) is responsible for regulating shuttle and charter-bus companies.

Seattle: The Consumer Affairs department is responsible for regulating Seattle taxi companies. Call 206-296-8294 for additional assistance or to file an official complaint.

The majority of the companies listed with in our Washington ground transportation directory also include a direct link to the company's "Business Review" page of the Better Business Bureau.® Refer to the "customer complaints summary" section to view the number of complaints filed with in the last 36 months.

The average number of complaints closed with in the last 36 months was 0.3 complaints per company for Seattle limousine companies.

Case Studies

Up to 1 in 5 Washington ground transportation companies advertise online with an inactive permit. read more.

Disclaimer: The reviews posted on the site are written by travelers who claim to be a customer of an airport ground transportation company. Customer ratings, feedback, comments, testimonials and opinions contained within displayed reviews, do not represent the views of (the site) which is owned by Smart Ride Media™. Companies and Visitors are responsible for policing all written reviews and to notify the site about any potential false rating & review which may violate the site guidelines. The GroundCar Score™ is an objective score that is based on the site interpretation of transparency. The site does not guarantee accuracy of displayed data nor endorse or recommend any companies. All users of the site should consider all factors and sources including evidence of an operating permit(s) and liability insurance before contracting with any ground transportation companies.