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Yellow Cab

The Washington airport ground transportation company called Yellow Cab which is located in Seattle, Washington was recently rated by our editors and received a GroundCar Score rating of 90. Scores range from 0 to 100. Companies with a high transparency score generally communicate important travel information on their website which may also include transfer rates going to and from Washington area airports and or other locations.

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Yellow Cab
74 S Hudson St
Seattle, WA 98134
206-622-6500
www.yellowtaxi.net

Company Information

SERVICE AREA: Seattle

SERVICE TYPE: Taxi

RATINGS SUMMARY
GROUNDCAR SCORE 90 TOTAL REVIEWS: 1
CONSUMER RATING 2.7 Recommended 0%
Value 3.0 Ease of Reservation 1.0
Timeliness 1.0 Vehicle Appearance 4.0
Driver Attitude 4.0Driver Attire 3.0

1 = Poor, 2 = Below Avg., 3 = Average, 4 = Above Avg., 5 = Great

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Refer to our state regulatory page for additional information about agencies which may regulate Yellow Cab.

GroundNews™ on Yellow Cab

  • 8/6/2010 Seattle-Tacoma Airport signs exclusive taxi service contract with Puget Sound Dispatch dba Yellow Cab, immediately after the Washington Supreme Court declined to review a final appeal by a competing Seattle taxi company. The Sea-Tac airport taxi contract is scheduled to start on November 1, 2010.
  • 2/2/2010 The Port of Seattle which manages the Seattle-Tacoma International Airport has awarded an exclusive contract to Yellow Cab to provide on-demand taxi services for the Seattle Airport. The taxi contract is scheduled to take effect in September, 2010.

GroundSnapshot ™
Yellow Cab
www.yellowtaxi.net

Update Snapshot Co. Results State Results
GroundCar Score™ 90 33 Average
Registered Company Name Displayed 79% Displayed
Full Contact Info Displayed 36% Displayed
License Info Not Displayed 7% Displayed
Airport Transfer Rates Not Displayed 44% Displayed
Meter or Hourly Rates Displayed 28% Displayed
Cancellation Policy Not Displayed 23% Displayed
Fleet Pictures Displayed 51% Displayed

Company Name(s) displayed on www.yellowtaxi.net

  • Puget Sound Dispatch
Snapshot Footnotes:
  • The Registered Company Name is the name which is registered with the Washington Department of Licensing, Washington Utilities and Transportation Commission, and or the Washington Secretary of State.
  • The Department of Licensing assigns a nine digit Unified Business Identifier (UBI) number to all authorized ground transportation companies who operate in the state of Washington and whom are under their direct supervision.
  • State Results are compiled from all Washington ground transportation companies who are listed on www.TransportationReviews.com.

Consumer Review for Yellow Cab

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  • Title: Rude, Untruthful, and Unreliable

    Date of Service: 1/3/2012

    Type of Charter: One-Way

    On this date I called from direct cab line at large local hospital. Needed to catch Sounder train by 6:15 PM. Talked to three different voices during 5 calls. I started call at 5:30 and cab did not come til after 7:00. Each time told to expect cab never happened. I watched at least 6 cabs drive past (one twice) and one dropped off a fare just 10 feet from me only to drive off. I was hung up on during the 4th call. I was calling from specific phone and the answering voices (they do not give a name)knew me by first name and where I was calling from after first call. My son called the company after that from home and why I was on fifth call from my personal cell phone a cab came. I then had to pay for full fare to south king county as missed train. I was lied to. Customer service is a term the dispatcher voices are not able to provide. "Computer dispatched" is a JOKE. This incident left me with POOR impression of Seattle. And the fact the company has a monopoly sanctioned by the city for airport service may have made the company complacent with all the rest of their customers.

    Comments posted on 1/14/2012 by reviewer: Not Displayed
    Overall Rating 2.7
    Recommended No
    Value 3
    Ease of Reservation1
    Timeliness1
    Vehicle Appearance4
    Driver Attitude4
    Driver Attire3

    Reviews may be edited for length and clarity

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